SCHEDULING & MONITORING

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PLAN, SCHEDULE, DISPATCH

At Prestige Skills Ltd, the Scheduling & Monitoring team manage the whole process in one please ensuring a transparent experience from quote to invoice. Ensuring workforce productivity and paperless workflows maximises working time, increased first time fix and delivers an amazing service.

 

Our system increase turnaround time scales from quote to job to invoice, through reduced paperwork and administration, turning our time into productive time boosting our service capability. Maximising asset and workforce utilisation with integrated vehicle tracking and real-time visibility of work in progress against planned targets giving a true, transparent view of the workforce and assets.

HIGH PERFORMANCE ON SCHEDULE

Our team will get the right resource to the right place every time, the One Team Approach helps work around constraints such as time, tools required and vehicle attributes. Create new work orders and appointments, then allocate them to our people or send them directly to vehicles.

INTELLIGENT SCHEDULING ASSISTANT

Optimise Hundreds Of Jobs At A Time

We increase profit by minimising travel time and overall ‘cost to serve’.

 

Manage Unscheduled Jobs

Create rules for unscheduled jobs and automatically allocate them to custom categories.

 

Pricing, Rate And Rating Tables

Custom pricing models for each job type, with customer-specific prices and rating tables.

 

Assign Items Directly To Jobs & Boost First Time Fix

Check and assign parts and equipment availability, plus stock levels, in multiple locations.

  • One Team Approach schedule the perfect resource for each job
  • Account for location, traffic information, job constraints and vehicle type
  • Real-time data
  • Respond fast and optimise travel distance
  • Lower costs, faster resource deployment and less speeding as jobs are spaced out properly
  • Improved productivity

BUILD WORKFLOWS WITH EASE

Automatic Job Confirmations And ETA Text Messages

Automated alerts via email and text message; plus an ETA and turn-by-turn tracking of vehicles.

 

  • Create step-by-step workflows that mandate work against your standard processes
  • Capture custom information, such as photos, barcode scanning and text
  • Speed up data capture with Optical Character Recognition
  • Create and share electronic certificates, reports and job cards instantly

ONE TEAM APPROACH, SAVE TIME, BOOST EFFICIENCY

  • Book recurring jobs
  • Keep office and field team informed
  • Create work orders for subcontractors
  • Allocate and track multiple resources
  • Tooltip alerts
  • Multiple ways to view jobs
  • User-friendly drag-and-drop
  • Alerts to jobs with specific Service Level Agreements
  • Every work order in one place
  • Detailed audit trail
  • Job Hints

JOB WEATHER FORECAST

For those jobs that can be affected by weather conditions, it can be handy to know if it might get in the way whilst planning the job. To help plan ahead, we’ve introduced a weather forecast as part of the One Team Approach. When creating a job, a weather icon will appear, giving a five-day forecast for that site in three-hour increments.